Frequently Asked Questions

We accept credit/debit ards,PayPal, Apple Pay, Google Pay, and other secure payment
gateways.

Yes, we use encryption and secure payment gateways to protect your personal and
financial information.

Payments can fail due to card issues, incorrect billinginfo,or bankrestrictions. Please try
anothermethod or contact your bank.

We generally do not cancel orders but due to unforeseen circumstances sometimes we may have to cancel an order. Our support team will keep you posted if your order has been cancelled.

If you wish to cancel your order you can reach out to our customer support team at +919876543210 or contact@suryapur.in

For prepaid orders refund will be processed within 2-5 business days after the order is cancelled. The refund will be credited into the same payment mode using which the payment was made.

If you have received a damaged product, please reach out to our customer support team within 24 hours at +919638373401 or contact@ldfstudio.in (a) You should ensure the product is unused (b) Share images of the Wrong/Damaged Product (Try to capture the damaged area of the product)

The colours of the products on our website have been portrayed as accurately as possible, however, monitors and screens of electronics devices differ in their display of colour, so it may slightly vary depending on the display screen.

Kindly reach out to our customer support team as soon as your order is delivered at +919638373401 or contact@ldfstudio.in

Unstitched products are fabric materials which can be stitched by the customer to your exact size.
Semi-stitched products come half-stitched. For example, semi-stitched lehengas have a blouse material but the skirt is half-stitched. So, you will have to tailor it to your size.
Readymade products are ready to wear according to pre-set sizes like S, M L, XL etc.

We will split the order into multiple shipments if your products are available in different locations.

Our returns and exchange policy gives you an option to return or exchange items purchased from our website for any reason within 7 days of receipt of the item. We only ask that you don't use the product and preserve its original condition, tags and packaging.

We only offer a one-time exchange policy.

We offer a pick-up facility for locations which are serviceable by our logistics partners. The products must be unused, and unwashed and all the tags should be intact. Our logistics partner will pick up the return package in 2 - 5 business days from the date the request was placed.
If the reverse pick-up option is not available at your location, you can self-ship the products to us by any reliable courier service after raising a return request. Please pack the products and ensure that it is unused, and unwashed and all the tags are intact. The return courier charges will be re-imbursed by us.
The package should be addressed to our warehouse location:
Laxmidhara Fashion 463,
New Gidc Katargam,
Surat 395004
Ph- +919638373401

To check the status of your order, click on ‘Track your order’ to see the real-time updates.

We strive to process and ship every order within 48 business hours. You can expect to receive your order in 4 -7 business days depending on your location. The delivery timeline depends upon the delivery address of the customer. For metros & Tier 1 cities, it may take 3-4 working days, whereas for Tier 2 & 3 cities & rural areas, it may take 5-7 working days. For International orders, the average delivery time is 7 -15 business days depending on the country of residence.
Note - If there are any alteration that needs to be done to the product, shipping time may vary by a day or two, depending on the extent of the changes required.

Yes, we ship orders worldwide. For International orders, Delivery charge apply